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OFFICE
HOURS
Regular
office hours at Farmers’ Electric Cooperative are 7:30 a.m. to 4:30 p.m.,
Monday through Friday.
201 West Old Highway 36, P.O. Box 680
Chillicothe, Missouri 64601
Phone: 660-646-4281
Fax: 660-646-3569
Toll Free: 1-800-279-0496
Power Outage Phone Number, 24 Hours/Day, 7 Days/Week: 1-800-927-5334
Call Before You Dig (Missouri One-Call): 1-800-DIG-RITE (1-800-344-7483)
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APPLY
FOR SERVICE
Where
service already exists...
Simply call the office (660-646-4281 or toll-free 1-800-279-0496) with the
following information: The current or last member's name and 911 address. Our
current fees are a refundable $30 membership, $20 administrative fee and a
letter of credit from your previous utility supplier or a security deposit.
Payment may be made by debit card, credit card, money order or check.
For new
construction... please contact our engineers, Don Boswell or
Jack Shafer.
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CHANGE
SERVICE
Simply contact our office
at 660-646-4281 or toll free at 1-800-279-0496 with the location and the date the change is desired.
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HOLIDAY
CALENDAR Farmers’ Electric Cooperative’s business office will be closed the following holidays:
- New Year’s Tuesday January 1, 2008
- President’s Day Monday February 18, 2008
- Memorial Day Monday May 26, 2008
- Independence Day Friday July 4, 2008
- Labor Day Monday September 1, 2008
- Veterans’ Day Tuesday November 11, 2008
- Thanksgiving Thursday November 27, 2008
- Christmas Day Thursday December 25, 2008
Regular office hours are 7:30 a.m. to 4:30 p.m., Monday through Friday.
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| DISCONNECT
POLICY
To request a disconnect due to no longer needing service (for example, as a result of moving), just telephone or stop by the office. Effective with the April 1, 2008 bill, if payment is not received by the15th of each month, the late payment fee will be $5 or five percent(5%) of the bill, whichever amount is greater and will be added to the balance due as reflected on the Delinquent Notice mailed on the 16th. If payment is not received by the 20th, a Notice of Disconnect is mailed. Those accounts that are not paid by the 25th are subject to disconnect on the 26th.
Collection
Charges... Collection charges and re-connecting charges will be changing effective March
1, 2008.
Each charge will be changing from $25 to $35. Collection charge is when an employee gets dispatched on a non-paid account. Re-connect charge applies if the account is
disconnected.
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BILLING
& PAYMENT INFO Payment Options Bank Drafting: FEC members who are on the automatic meter reading (AMR) system can take advantage of
Bank Drafting to pay their bill automatically on the same day each month. Payments will be deducted from your account on the 5th or 15th day of each month, whichever you prefer. Now you don’t have to worry about remembering to pay your bill. There won’t be any more charges for writing checks or for postage. Plus, the high cost of gasoline will allow you to save travel expenses to and from our office in Chillicothe. Credit Card Payment: Farmers’ Electric Cooperative accepts
Visa, MasterCard and Discover credit cards.
To
make your payment using a credit card or electronic bank draft, please
download and complete our Automated Credit Card or Bank Draft form.
Please select if you would like the payment to occur once or for
all future monthly bills.
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Click
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Budget
Billing
FEC also offers its residential members on the AMR system a method of payment based on the average energy usage of the residence during the previous 12 months.
Please call the Farmers' Electric office, 1-800-279-0496, or email
our billing department to discuss how you can level out your
monthly bills by using Budget Billing. Click
here for billing news...
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| CAPITAL
CREDITS  Capital credits are the profits, called margins by the cooperatives, that are left over from revenues after all operating expenses are deducted. Each year these margins are allocated, or credited, to members receiving electrical service.
Capital credits are allocated annually to each member. To determine your individual capital credit allocation, the margin percentage is applied to the amount you paid for electrical service for the year. Each year FEC’s Board of Directors determines whether or not to pay capital credits. If the board approves the issuance of capital credit monies the capital credit checks are usually mailed to members the first two weeks of December.
Capital
Credits 2007 - read the press release... a new listing will
be published later in 2008.
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